At the time of this posting, there are 10 pages worth of comments from verified buyers who said their consoles were DOA. There seems to be multiple issues. Some are reporting a Red Light, others are reporting a never ending flashing Blue Pulse of Death. Amazon Reviews
Back in October, a picture appeared showing a PS4 apparently overheating by being placed in a closed off box. The blue lights on the console turned red, and the community began labeling this the ‘Red Line of Death”. At the time, Shuhei Yoshida was asked whether or not this was true, to which he replied no.
But now that the PS4 is out on store shelves, it appears that some users are indeed getting the RLD. Videos are beginning to pop up on Youtube from users who claim their PS4’s are indeed showing this error.
Considering the number of PS4’s out in circulation, it is to be expected that there are going to be a number of faulty machines that roll off the production lines. Sony had said yesterday, they had estimated the number of failures to be around .4%.
“A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.
There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.” ~ IGN
Whether or not this number will rise remains to be seen. It is possible that these are very isolated incidents. But the .4 number came out before the official launch. It’s unclear how Sony came up with .4%, but we will keep an eye out for any updates.
If you have a video of your PS4 having a Red Line, then please post it in the comment section below.
UPDATE 1: EA has come out with an official statement claiming that the PS4 1.50 update, which adds many features, is causing instability issues with all games.
Sony has released a firmware update for the PlayStation 4 that is required for many features on the console. However, this update also results in stability issues while playing games on the system.
This affects all games on the PS4, including EA titles, causing crashing/freezing and non-responsive connections between the player’s console and their TV Screen.
Unfortunately since it’s an issue with Sony’s firmware, it requires a new update to fix it. Sony is working to resolve the issue as quickly as they can. They will update their System Update page as new versions are made available, and we will keep this page updated as we find out more.
UPDATE 2: The Playstation 4 Support forums have multiple threads where users are experiencing issues with their PS4’s not working
IGN Is also reporting that some of their users are reporting the Red Blinking light. Their recommendation is to take a break and come back later. – IGN
UPDATE 3: EA has removed their statement about the firmware issues and said the statement was a mistake. So it’s still unclear what this issue is related to.
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